The purpose of this qualification is to prepare a learner to operate as a Retail Sales Advisor. A Retail Sales Advisor sells goods and services such as Fast-Moving Consumer Goods (FMCG), clothing, furniture, and specialty merchandise in a retail or wholesale environment. A qualified learner will be able to: attend to different types of customers and resolve queries; provide customer service and build customer relationships, as well as sell products in a full-service retail and wholesale sales environment.
The purpose of SME (Small, and Medium Micro Enterprises) Development and Support training focuses on equipping small business owners and entrepreneurs with the knowledge, skills, and resources they need to grow and sustain their businesses. The training is typically designed to enhance various aspects of business management, including leadership, financial management, marketing, and operational efficiency.
The purpose of Informal Traders and Micro Enterprises Development Training is to equip informal traders with the necessary skills, knowledge, and tools to successfully operate and grow their businesses. The training aims to enhance the capacity of these businesses, which often face challenges such as limited resources, lack of formal education, and difficulties accessing markets or finance.
EE (Employment Equity) Committee Training is designed to educate and empower members of an organization's Employment Equity (EE) Committee to effectively implement, monitor, and promote fair and equitable employment practices within the workplace. The primary aim of EE committees is to ensure compliance with relevant legislation (such as the Employment Equity Act in South Africa) and to promote diversity, inclusion, and equality across all levels of the organization.
Diversity Management Training is a programme designed to help organizations create and maintain a diverse and inclusive workplace by equipping employees and managers with the knowledge, skills, and strategies to manage and leverage diversity effectively. The training aims to foster an environment where individuals from diverse backgrounds (such as race, gender, age, culture, religion, disability, and more) are respected, valued, and able to contribute to their fullest potential.
Basic Computer Skills Training is aimed at helping individuals become familiar with and proficient in using computers and digital tools in everyday work and personal life. It’s designed to ensure that users have a strong foundational understanding of computers, software applications, and online services, which are essential in today’s digitally-driven world.
Advanced Computer Skills Training is designed for individuals who already have basic computer proficiency and wish to deepen their knowledge and capabilities. This training focuses on more complex and specialized skills that are required in various professional and technical fields, including data analysis, software development, system administration, and advanced digital communication.
The purpose of this course is to equip small business owners and employers with the knowledge and practical skills to confidently prepare and submit successful bids and funding applications. Participants will learn how to interpret and complete Standard Bidding Documents (SBDs), understand bid and funding requirements, develop accurate budgets and pricing, and compile supporting documentation—empowering them to access and secure new business opportunities.
